LEGAL
We do not collect or store your private keys or seed phrase. These are generated and remain on your device at all times.
Our web pages may use basic cookies or local storage to keep you signed in and to understand aggregate usage. On ChatFi Store storefronts, participating merchants may display ads served through Google Ad Manager. Google and its partners may use cookies to serve ads based on your visits to this and other sites. You can manage your ad preferences at google.com/settings/ads.
We share data only with service providers necessary to run ChatFI — payment processors, blockchain infrastructure providers (e.g. Helius), hosting providers, and, for storefronts that display ads, Google as our ad-serving partner — and only the data needed for them to do their job. We do not sell your personal data.
We retain data for as long as needed to provide the Services, plus any additional period required for fraud prevention, dispute resolution, or legal/regulatory compliance (e.g. transaction records).
We use industry-standard technical and organizational measures to protect the data we hold. No system is perfectly secure, and we encourage you to also protect your own device and seed phrase.
Some of our service providers operate outside Nigeria. Where data is transferred internationally, we take reasonable steps to ensure it remains protected in line with this policy.
ChatFI is not intended for anyone under 18. We do not knowingly collect data from minors; if we learn that we have, we will delete it.
You can request a copy of your data or ask us to delete it, subject to what we're legally required to retain (e.g. transaction records for fraud/compliance purposes). To exercise these rights, contact us at help@chatfi.pro.
We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date and communicated in-app or by email where we have one on file.
Questions about this policy: help@chatfi.pro